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COVID-19: Team Snap Check-Ins

LUG is using the TeamSnap App for Game Day COVID screenings

Prior to every game this season, you will be required to check-in to your games and complete a COVID-19 screening questionnaire using the Team Snap App.

All players must show the arena their completed screening upon entry. Read carefully on the full details on how to use Team Snap to check into games. 

What are you expected to do? 

  1. On game Day, open the TeamSnap app and check-in to your game and compete the COVID-19 screening questionnaire 
  2. At arrival at the arena, show the Health Check Cleared green screen with the date to arena staff, LUG staff, and time keepers 

The use of TeamSnap is for ALL LUG TEAMS ACROSS CANADA. 

Obviously, if you are not feeling well, have been in contact who has COVID or have travelled outside of the country within 14 days, do NOT come to the rink.   If you do not pass the check-in, do NOT come to the game. Only players on your team will be eligible to complete a check-in and access the arena to play. This means no substitutes or ringers. 

How do you complete your screening?

STEP 1

Anyone registered will receive an email from LUG via TeamSnap to invite you to join your team.

Only players who registered by Thursday October 29th by 12:00 pm will be in TeamSnap for Week 1 to play. To play in week 2, please complete your registration on the LUG website by Monday November 2nd at 5:00 pm (for leagues with games currently scheduled).

STEP 2

Download the app. iOS or Android.

STEP 3

Login and create your account.

STEP 4

Go to the SCHEDULE tab

STEP 5

Go to the DETAILS section

STEP 6

Confirm your attendance

STEP 7

Complete the Health Check

STEP 8

When you arrive at your game, show your completed Health Check green screen to LUG staff, time keepers, and arena staff.



FAQ & Resources


Are the TeamSnap Check Ins Mandatory?

  • Yes. All players must check-in with TeamSnap

Common Questions and Answers about TeamSnap Health Check

  • To read more details about this feature including how it works and information on the use of the data it collects, visit this link. 

What do I do if I haven't received an email from Team Snap? 

  • TeamSnap emails were sent to the email you registered with for LUG. Check your junk folder and or filters. The email will come from Team Snap not LUG. As a last resort, email hello@lughockey.com to start a case to investigate. We do not guarantee getting into Week 1 if you were not registered. 
  • Only players registered by Thursday Oct 29th @ 12:00 PM were added for Week 1 games. 

Resources

  • Team Snap Support Centre
  • Health Check App Additional Information
  • Video Guide on How to use the Check In Feature
  • Start Up Guide for Joining Team Snap

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